These terms apply when you use createyourchat.com (the "service"). By creating an account you agree to them. Questions: support@createyourchat.com.
Your account
- You must be at least 18 and give accurate account information.
- Keep your password safe. You are responsible for activity in your account and workspace.
Your content
- You keep ownership of the knowledge you add. You give us permission to store and process it only to provide the service to you, including sending it to our AI provider as described in the Privacy Policy.
- Only add content you have the right to use. Only add websites you own or have permission to use.
- Anything in a published chatbot's knowledge may be shown to anyone who uses it. Do not add confidential or sensitive personal information.
Acceptable use
Do not use the service to:
- break the law, infringe others' rights, or harass, deceive or harm people;
- impersonate another person or organization, or create chatbots that pretend to be a human;
- collect sensitive personal information from visitors (such as passwords, payment card numbers or health information);
- give medical, legal or financial advice that people may rely on without a qualified professional;
- send spam, attack or overload the service, or try to access other customers' data;
- get around plan limits or security measures.
We may suspend chatbots or accounts that break these rules or put the service or other people at risk.
AI answers
Chatbots answer using AI based on the knowledge you provide. AI can be wrong, incomplete or out of date. You are responsible for checking your chatbot's answers and for how you use it. Visitors are shown a short note that AI answers can be wrong.
Plans and limits
Each plan has limits, such as the number of chatbots and messages per month. When a limit is reached, the related feature stops until the limit resets or your plan changes. We may change plans and limits with notice.
Availability
We work to keep the service running but do not guarantee it will always be available or error-free. We may change or discontinue features.
Ending your use
You can delete your account at any time from Account → Privacy and data, which deletes your chatbots, knowledge and conversations. We may close accounts that break these terms.
Disclaimers and liability
The service is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, or for losses caused by AI answers, and our total liability is limited to the amount you paid us in the 12 months before the claim (or $100 if you paid nothing).
Changes to these terms
We may update these terms. We will change the "Last updated" date and, for significant changes, notify customers. Continuing to use the service means you accept the updated terms.
Last updated: October 26, 2026